Supporting the NHS through COVID-19

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Since the start of the Covid-19 pandemic, CHP has been actively working with NHS England+Improvement and Public Health England to support the health system and we are continuing to do so as circumstances change and the lockdown is eased.

Hot and cold hubs

CHP supported the opening of the first coronavirus hot hub in the country on 27 March 2020 in London by reconfiguring space and providing specific pathways for staff and Covid-19 patients.  Since then we have worked with local health systems, local LIFT Companies and other partners to set up another 30 hubs, often completing work within a few days of receiving the initial request.

Responsive building changes

We have undertaken a range of changes to buildings working together with commissioners and providers to ensure the best possible configuration to deliver what was needed to deal with both patients who might have Covid-19 symptoms and those who did not but still required medical treatment or appointments.

These have included:

  • Converting a traditional primary care health centre into a 72-bedded hospital facility;
  • Creating separate contained areas within health centres to separate Covid and non-Covid patients
  • Providing external areas for testing and ensuring all relevant safety guidance is followed to keep patients and other necessary visitors safe;
  • Replacing seating or other materials like carpet with other materials which support Covid cleaning regimes.

Soft FM

CHP has worked effectively with suppliers to cope with the massively increased demands, particularly around cleaning.

Ongoing support

CHP is working together with tenants to manage returns to buildings and any ongoing changes.

While our teams continue to work from home as far as possible in line with Government advice, we are visiting sites where necessary and holding regular on-line Building User Group (BUG) meetings to ensure that we are working together with tenants to make sure they have all they need.

Guidance has been produced on a range of topics, including health and safety risk assessments.

CHP has ensured that hand sanitiser units are available at the entrances of every building to support the appropriate measures to combat Covid-19.

We are taking the necessary steps to support social distancing in common areas as well as offering advice on other measures aimed at preventing the spread of the virus.  This includes, but is not limited to, providing and placing floor stickers and advice notices, and removing or taking out of commission seating which is not conducive to adequate infection prevention and control measures.

Face masks

All CHP, LIFT Company, Hard FM and SoftFM personnel are required to wear face masks.  Such masks must be, as a minimum, to Type IR standard.

Contact us

If you need any help or information on the above, please contact your Tenant Liaison Manager for information.