The Reginald Centre in Chapeltown, Leeds, is a powerful demonstration of successful public private partnership (PPP) and a model of estate transformation. Built in 2010, the 3,748m2 centre was delivered through a partnership involving Community Health Partnerships (CHP) and Leeds City Council (LCC), as joint head tenants, and Community Ventures Leeds (LIFTCo part of the Sewell Group), who own the building. The centre successfully consolidates health, council, community, and voluntary sector organisations in a modern, accessible hub at the heart of the community. The Reginald Centre is in a key prominent position within Chapeltown, on bus routes with good transport links. It has extended opening hours on a Wednesday until 7pm and is open on Saturdays.
The Reginald Centre is in an area with significant social deprivation and health inequalities, aligning with ongoing Government investment efforts in communities where healthy life expectancy is the lowest.
The Challenge - building a sustainable model for neighbourhood care
The model ensures The Reginald’s long-term sustainability, operational efficiency, and accommodates various public sector tenants. There were multiple complexities related to diverse funding streams and service access for both health and local government services. CHP leveraged its expertise as a strategic estate partner with a Joint Head Tenancy with Leeds City Council, assuring financial viability, long-term security with shared governance, allowing CHP and LCC to manage the centre’s operation collaboratively.
The Reginald Centre is classified as core in the West Yorkshire Integrated Care Board (ICB) Infrastructure Strategy, recognising its role in supporting primary and community access in a deprived area with a growing diverse population with higher health needs.
Neighbourhood services designed for communities (Nov 2025)
Video was produced by the Sewell Group, in collaboration with CHP, Leeds City Council, Leeds Community Healthcare NHS Trust, and the Westfield Medical Centre.
Partners at The Reginald Centre include:
- Community Health Partnerships (Joint Head Tenant)
- Leeds City Council (Joint Head Tenant) with The Reginald Centre Community Hub (www.leeds.gov.uk/community-hubs/reginald-centre)
- Community Ventures Leeds (LIFTCo) part of the Sewell Group (www.sewell-group.co.uk)
- Leeds Community Healthcare NHS Trust (LCH) (www.leedscommunityhealthcare.nhs.uk)
- Westfield Medical Centre – GP services (www.allertonwestfield.nhs.uk)
National Recognition for The Reginald Centre
The Reginald Centre is an example in the 10 Year Health Plan working group: physical infrastructure (PDF) published by the Department of Health and Social Care in December 2025 on page 12.
The Solution
Holistic Person-Centred Support
The strength of The Reginald Centre lies in the way these diverse services work as a single, coordinated team to provide holistic support for the community. The co-location of clinical care, council services, and third-sector support means that a resident attending a GP appointment may also easily access welfare advice or social prescribing drop-in services during the same visit. This integrated approach not only streamlines service delivery but fosters a strong sense of community ownership and pride. The NHS, local authority, and voluntary organisations, work collaboratively to ensure the Centre feels like a welcoming, shared space rather than a collection of separate organisations.
This integrated approach enables individualised support, directly addressing health, social, and economic needs in a single location and reducing travel time.
Partnership working
This partnership created a true one-stop community hub across three storeys, co-locating an extensive range of services under one roof:
- NHS Services Westfield Medical Centre (GP surgery) with a social prescribing team.
Leeds Community Healthcare NHS Trust (LCH) provide Community Dental Health, an eating disorders clinic, Community Paediatric services including Speech and Language Therapy, Children’s eye clinics, Children and Young Peoples Mental Health Services (CAMHS), and the Integrated Children’s Additional Needs (ICAN) team. The Community Services team from Leeds Community Healthcare NHS Trust is based on site.
There is also a Pharmacy at The Reginald Centre. - The Reginald Centre Community Hub, Leeds City Council (www.leeds.gov.uk/community-hubs/reginald-centre) offers services tailored to the needs of the Chapeltown community. The busy hub offers support with a wide range of Council services such as welfare and benefit advice, support with housing applications and support with money management. The Hub also offers employment support, helping people to access local job opportunities and training.
- The library on the ground floor provides an extensive book catalogue, computers and digital support, social groups and activities.
- Voluntary Sector Space for community organisations and groups such as Linking Leeds social prescribing (linkingleeds.com), Carers Leeds (www.carersleeds.org.uk), Family Hubs, The Help Team, Money Buddies, and the Citizens Advice Bureau, with a busy community café.
There is space for wellbeing activities, benefiting from the surrounding green space.
Transforming Communities Together
The Reginald Centre is a fantastic example of how partnership working transforms communities. Through our Joint Head Tenancy with Leeds City Council and collaboration with Community Ventures Leeds (LIFTCo), we have created a sustainable, integrated neighbourhood hub that brings health, council, and voluntary services together under one roof. This model does not just improve operational efficiency, it delivers real benefits for people, making access to care and support easier, reducing inequalities, and fostering a sense of ownership within the community. It is a blueprint for how public sector estate integration should work. The CHP LIFT estate, including The Reginald Centre, is a key enabler supporting delivery of the Government’s agenda, moving services out of hospital and closer to home in local neighbourhoods, reducing inequalities, and empowering communities to take control of their own health and wellbeing.
The Reginald Centre is central to the community, integrating healthcare into the fabric of the neighbourhood. It brings services and resources into the place people live, and means they have a one-stop-shop for healthcare, social care and community care right on their doorstep. Through multi-disciplinary teams working together, it meets the needs of the community, not just for healthcare, but also for benefit, employment and financial support, literacy and social groups. It’s a true neighbourhood health centre, and an example of how public private partnerships can deliver a world class health service.
Insights from The Reginald Centre team
The Reginald Centre is the epicentre of this area. Everyone and anyone are welcome. We see babies, children, right up to the elderly. They meet up with friends; there are social groups that meet here as well. It makes it easier in The Reginald Centre community hub, because it feels less clinical.
The Reginald Centre is a brilliant idea. People can come here and get their needs met—whether it’s help with benefits, bills, or other support—all in one place.
It is lovely, bright, and welcoming at The Reginald Centre. The staff reflect the multi-cultural community in Chapeltown. The hub is a perfect place because people don't always have the resources or time to travel. They don't have the money to go from one place to another, so it is all under one roof. I think vital to listen to what the needs of the community are; I offer them support in a person-centred way. When people are listened to it can be a positive impact on their health and wellbeing.
It is fantastic having a one stop shop, putting people and patients at the centre of services, with teams working together.
Integrated Care for Healthier Communities
From hospital to community care in neighbourhoods
The co-location of the GP surgery, dental services, a pharmacy, and specialist community teams alongside Leeds City Council and third sector organisations, strengthens multi-disciplinary working. This enables the neighbourhood health model to flourish, ensuring more appropriate and accessible care is provided outside of hospital settings. Residents have elevated rates of diabetes, COPD, and mental health issues, requiring intensive community support.
A focus on health prevention
By integrating clinical care with Council support (welfare, benefits, housing, and employment advice), the centre tackles the wider determinants of health including education, housing, income, and employment. This integrated approach is vital in a multicultural area where 18.8% residents identify as Asian or British Asian, 11.4% Black, Black British, Caribbean or African, with 42.9% of residents identify as White British (Census 2021), Life expectancy is lower than the Leeds average (77.6 years for men and 81.5 years for women). The Reginald Centre is a hub for public health initiatives and early intervention, moving the focus from treating illness to sustaining good health, supporting a whole population, whole needs, team of teams approach.
Digital support for care
The Centre supports digital literacy initiatives, including digital self-help services within the community hub and library. This supports service delivery for health, promoting efficiency and giving patients additional options for access.
Conclusion
The Reginald Centre is a blueprint for public sector estate integration. Through the collaborative Joint Head Tenancy with Leeds City Council working with Community Ventures Leeds (LIFTCo), CHP has helped create a sustainable neighbourhood hub, with truly integrated teams providing holistic services to patients. By successfully co-locating clinical, council, and third-sector services, the centre supports improving public health outcomes, streamlining the patient experience, and actively delivering the strategic health inequalities and prevention goals of the NHS 10-year plan.
AccessAble Guide: The Reginald Centre, Leeds
Read: Art, Sport, and Community: The Kadeena Cox Mural at The Reginald Centre Leeds (Sept 2025)
More Insights from CHP
CHP published a report demonstrating how its place-based estate, developed via LIFT Public Private Partnerships, is already enabling the delivery of neighbourhood care in local communities.
CHP Leeds news
