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Increasing utilisation at Bath Street Health and Wellbeing Centre, Warrington for breast screening

Summary

A new expanded breast screening service opened for patients at Bath Street Health and Wellbeing Centre (HWC) in Warrington town centre in May 2023.  £930k CHP capital funding provided four new clinic rooms and extra interview space for the service at Bath Street.  This means patients will have reduced waits as they can visit the accessible town centre location which has car parking and good transport links.

There is an additional mammography screening machine onsite and other new equipment so a larger number of patients can be seen, reducing the waiting list, and allowing timely appointments. The improvement works created a second breast screening room at Bath Street, allowing the centre to screen even more local patients.

Bath Street Health and Wellbeing Centre a five storey red brick and cream render modern healthcare building. There is an onsite car park
Bath Street Health and Wellbeing Centre

About Bath Street Health and Wellbeing Centre

Bath Street Health and Wellbeing Centre is a 3,500m2 five-storey modern Health Centre in the heart of Warrington town centre which opened in 2012.  Other services at Bath Street include Sexual Health, and community clinic rooms providing care closer to home and away from hospital settings.

Bath Street Health and Wellbeing Centre is also home to a GP surgery and a Dental clinic.  

The health centre is owned by Renova Developments (LIFTCo) with CHP as the head tenant.  CHP LIFT buildings, such as Bath Street, provide place-based care closer to home for patients in core NHS assets.  

Partnerships

NHS Partners

Breast Screening in Warrington is coordinated by the Warrington, Halton, St Helens, and Knowsley Breast Screening Programme, which is delivered by the team at Warrington and Halton Teaching Hospitals NHS Foundation Trust (WHH) – (www.whh.nhs.uk).

The CHP team also worked with staff at Cheshire and Merseyside ICS (www.cheshireandmerseyside.nhs.uk) to deliver the project.

Renova: 

Bath Street Health and Wellbeing Centre is one of 17 Renova Developments (LIFTco) that serve the Merseyside and Cheshire boroughs of St Helens, Knowsley, Halton and Warrington, with CHP as the head tenant.  Renova is owned by Fulcrum (www.fulcrumgroup.co.uk/), investors in quality community healthcare.  
Renova’s LIFT supply chain partners included:

Shabnam Rashid Radio grapher and Nicola Worthington Assistant practitioner stand beside a mammography machine
Shabnam Rashid Radiographer and Nicola Worthington Assistant practitioner (Credit WHH)

Timescales

CHP worked with the partners on feasibility studies and project development plans with the project completed on 25 April 2023.  The expanded breast cancer screening service opened in May 2023.  The expanded facility was officially opened in June 2023 by the Mayor of Warrington and a patient representative.

Read more: Expanded breast screening at Bath Street Health and Wellbeing Centre now open (June 2023).

Funding

£930k capital funding from CHP, with funding also provided by Warrington and Halton Teaching Hospitals NHS Foundation Trust (WHH) and NHS Cheshire and Merseyside.

The Approach

Challenge

Some breast cancer screening appointments were previously offered in Warrington Hospital’s Victorian-era Kendrick Wing. The team at WHH wanted to move out of this site and expand facilities at Bath Street HWC, a modern building in the heart of the town centre.

Solution

Services are now delivered in a central location in Warrington and help decrease the current NHS backlog. This change was supported by a public consultation exercise in 2022. CHP worked with the WHH team on consultation exercises, and to obtain WHH Board approval.

It has been a team effort working alongside Renova colleagues, and closely with the Trust, to provide much needed clinical space in the community.  Partnership working, delivery, capability and flexibility of CHP’s existing high-quality, modern estate have been critical factors in overcoming challenges and successfully delivering the additional breast screening services at Bath Street with two breast screening machines.

Additional breast screening room

The project at Bath Street HWC in central Warrington made use of unused former Clinical Commissioning Group office accommodation to repurpose the space to provide state-of-the-art and modern breast screening facilities. This reduced the void space within the building by 138m2.

Additional bookable rooms

The project also created an additional four new bookable clinical rooms and an interview space.  CHP bookable rooms at Bath Street HWC are used for Spirometry (lung function), Psychological Therapy, and Outpatient parenteral antimicrobial therapy (OPAT). However, any local NHS service can book clinical rooms if they have a CHP TAP account. This will allow more clinical services to be delivered in a central location in Warrington and help decrease waiting lists and see more patients quickly.

Space in a community location

Bath Street Health and Wellbeing Centre is a core asset for the NHS in Warrington, Cheshire. It is in an accessible location with onsite car parking and good transport links.

Outcomes

Benefits for patients

Locating breast screening services into a modern, purpose-built clinical environment, and a building that is fully accessible with better public transport and parking options, will also significantly improve patient experience.

Patients from the WWH Trust’s Experts by Experience programme contributed to the design at different points in the project to ensure it met the varied needs of all patients.

Increased capacity

With an additional screening room, more clients can be seen for breast screening by allowing more appointments at suitable times.  With both mammography units now located on one site, the service can run more efficiently from a staffing perspective.

Patient feedback

I think the Bath Street mammogram staff are excellent, courteous, respectful and clear. The service is a great example of the efficiency that the NHS can achieve.

A very good experience at Bath Street, caring, professional, warm and friendly.

The Mammographer was very professional and put me at ease straight away. She did an amazing job!

Testimonials

Being invited to visit Bath Street to discuss the plans and accessible needs and having the opportunity to put forward ideas on improvements that could be made was informative and a positive step forward in ensuring a good patient experience. Having a state-of-the-art breast screening facility in the centre of town makes it accessible for many more people and you haven’t got the worry of visiting a hospital which can be daunting and stressful for some. For me personally, this development is so important as both my mum and friend are both breast cancer survivors and without screening services like this they wouldn’t be alive today.

Our modern, fit for purpose buildings, like Bath Street WHC, are great solutions for locally based care. At CHP we strive to enhance and expand NHS services for the benefit of patients. At Bath Street WHC, the expansion of breast screening facilities, provision of additional clinical spaces for staff, and an overall improved patient experience, significantly boosts the support provided to our residents.

The investment in additional breast screening capacity at Bath Street supports our ambition to deliver more outpatient services from accessible locations in the heart of our communities. The co-location of breast screening services, previously provided in the Victorian Kendrick Wing at Warrington Hospital, also means we can screen more patients, enabling us to reduce waits for screening and treatment. We’d like to thank all our partners, without whom the development of these fantastic new facilities would not have been possible.

Bath Street already plays a vital role in supporting community health and the investment in more breast screening capacity and more clinical space will be a huge boost to local residents. We are always looking for ways to increase and improve the facilities available to patients, so it’s fantastic to see these new services now in use at such an important time for community health.

Summary

Additional breast screening mammography machine

Increasing capacity for appointments serving the local population

Improved health and wellbeing for staff and patients with clinics in modern healthcare buildings

Providing health care services closer to home

Partnership working towards a shared purpose to deliver improved health outcomes

Improved NHS estate utilisation and maximising the use of the CHP LIFT estate

blue graphic of four people two with skirts

Get support from CHP

Get in touch with your CHP Regional Director and regional Property and Operations team to find out how they can support building utilisation and provide high-quality, modern, core NHS facilities for patients in their local communities.  

Most CHP buildings have clinical and non-clinical rooms which can be booked on a sessional basis – either regularly e.g. for a weekly clinic, or as one-off bookings.

Bookable rooms – Community Health Partnerships

Find out more about 300+ CHP-managed LIFT buildings in our Property Directory, including AccessAble information for each building.

Our properties – Community Health Partnerships

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