The Jean Bishop Integrated Care Centre (ICC) in Hull has won a major national award for the best Community/Primary Care Service Redesign in the North, Midlands and East at this year’s Health Service Journal (HSJ) Awards – recognising the outstanding contribution the ICC team has made to improving the lives of frail, older people in the city.
The ICC was developed through CHP’s LIFT (Local Improvement Finance Trust) programme. The building is owned by a subsidiary of the local LIFT company, Citycare Ltd. of which CHP owns 40%. The land it sits on was provided by Hull City Council and CHP have taken the 25-year head lease for the whole building.
A fully re-designed community frailty pathway at the ICC led by local geriatricians means that GPs, advanced nurse practitioners, social workers, pharmacists and other specialists have been working for the first time as a single system. The ICC was opened in 2018 by older people’s champion fundraiser Jean Bishop BEM, Hull’s ‘bee lady’, and more than 2,500 patients received a comprehensive geriatric assessment in its first year.
The clinical teams within the Centre are provided by City Health Care Partnership CIC, the social care teams by Hull City Council and Humberside Fire and Rescue Service support rehabilitation . Development partners Citycare oversaw the construction of the award-winning ICC health care building.
NHS Hull Clinical Commissioning Group Chief Officer, Emma Latimer, said: “It’s amazing to have received this award. The Jean Bishop ICC provides extremely vulnerable, frail people with a really different experience of care.
“It’s not about medicalisation; it’s about understanding a patient’s needs and addressing them as a team. At the ICC, everyone wears different badges, they work for different organisations but you’d never know because the only focus is on the patient in front of them. I’m so proud to be part of the team and well done to all who have been involved.”
Andrew Burnell, Chief Executive of City Health Care Partnership CIC, said: It’s great that all the hard work and dedication of our colleagues to improving care for our elderly populations within our communities in Hull has been recognised at the highest level with this award.
“A great example of forward thinking, integration and the can do spirt that our colleagues have and it was nice to be invited to share in the excitement of the evening with them all”.