Service charges and billing queries

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Community Health Partnerships is committed to ensuring that all tenants have a clear understanding of the charges for occupation of NHS LIFT buildings.

CHP aspires to follow the highest professional standards in property management. Although the RICS Service Charge Code (Service Charges in Commercial Property (1st Edition) April 2019) is not mandatory for CHP; nevertheless we are aiming to achieve its standards. This includes being as transparent and fair as possible as well as communicating in a timely and effective way with our tenants.

For further information CHP has issued a Service Charge Guidance note which is available on request from your Area Property and Asset Manager.

How your charges are calculated

Separate charges are made for business rates, service charges and SoftFM costs, where applicable, and other ancillary charges relative to tenants’ occupation.  For full details, view the charging leaflet for 2020/21.