This tenant handbook will provide you with everything you need to know about our obligations and responsibilities, health and safety requirements, fire safety information and our dedication to creating a more sustainable portfolio of buildings. It will also allow you to understand your site in more detail together with knowledge about your obligations to us.
It is always our aim to work with our partners to deliver spaces for the benefit of our tenants, patients, service users and those who care for them. We want to maximise the benefits of our existing assets and respond to the need for alterations. CHP aims for its buildings to operate at the heart of their community. Should you need anything your dedicated Operations and
Relationship Manager (ORM) will be able to assist.
This document includes information regarding key areas for CHP tenants. For example, you will find information about tenant obligations, responsibilities, health and safety, social value and sustainability.
In our role as head tenant, we provide professional property management services to effectively manage our estate through improved utilisation and contract management, driving out value from our property to contribute to wider system savings. This handbook sets out in general terms where you as a tenant and we as head landlord are responsible for health, safety, security and fire and the respective actions we need to take.
The hub covers information for CHP tenants on health and safety, sustainability, facilities management including HardFM, and SoftFM, leases, charges and billing.
In addition there is information on bookable rooms and filming at our premises.