We are working hard to ensure that the changes go as smoothly as possible and appreciate your support in implementing this improved way of doing business.

Key Changes from Tuesday 1 April 2025

Invoices, credits, statements, and letters will be system-generated and sent automatically

Invoices, credits, statements, and letters will be issued from the following email address: system@unit4cloud.com (a Do not reply email).

These documents will have a slightly different appearance. However, all key information will remain the same e.g. Community Health Partnerships company logo, address information, CHP bank details, and our payment terms (14 days).

No payments via cheque

Unfortunately, due to the imminent closure of our local bank branches, CHP will no longer be able to accept payments made by cheque.

Further tenant updates in early April 2025

CHP tenants will be issued with a letter to confirm our move to the new system at beginning of April, with a copy also being sent alongside the yearly charging schedules.

Contact the CHP Finance Customer Services team if you have any questions:

If you have any concerns or queries, please do get in touch via our customer service email address: C.Services@communityhealthpartnerships.co.uk.

Once again, we thank you for your patience and we look forward to continuing to work with you as CHP transitions to a new finance system.